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B2C Marketing

MarTech is your source for B2C marketing content. You’ll find a variety of up-to-date and authoritative resources, including the latest news, tactic-rich tutorials, and the latest data to help you work smarter and make better decisions.

What you read here is written by our experienced in-house team of editors and research professionals, and subject matter experts from leading brands and agencies.

Dig deeper:

  • Most marketing fails before it starts — here’s how to fix it
  • Using AI to improve customer experience and customer journey orchestration
  • MarTech Replacement Survey: Marketers want better features from their martech solutions
  • Martech failure? 50% say loyalty programs don’t offer much value

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Marketing Management

MarTech Salary and Career Survey shows big rewards for knowing marketing and machines

Marketing and marketing operations are hot career options.

Kim Davis | Jun 13, 2022 at 1:01 pm ET

Customer & Digital Experience

How B2B marketers can leverage the metaverse

Why should consumer brands have all the virtual fun?

Chris Wood | Jun 8, 2022 at 1:07 pm ET

Customer & Digital Experience

Salesforce launches pilot NFT cloud

Plus multiple enhancements to Commerce Cloud and Marketing Cloud, including a Commerce Marketplace.

Kim Davis | Jun 8, 2022 at 11:59 am ET

Customer & Digital Experience

Email marketing benchmark report shows personalized subject lines under-perform

Emails with personalized subject lines get lower open rates (18.79%) than generic ones (22.14%).

Constantine von Hoffman | Jun 3, 2022 at 12:11 pm ET

B2C Marketing

Salesforce partners with TikTok for social commerce

Salesforce Commerce Cloud adds booming video platform TikTok to its battery of sales channels.

Kim Davis | Jun 2, 2022 at 12:19 pm ET

Data

NFTs are taking off on Instagram

Non-fungible tokens are finding their place on the social media network. But are marketers taking advantage?

Kim Davis | May 31, 2022 at 11:59 am ET

Marketing Technology

What you need to know from Google Marketing Live

Here's a recap of the marketing news from Google's annual event, including Automation, Performance Max, YouTube Shorts and more.

Greg Finn | May 25, 2022 at 11:17 am ET

Customer & Digital Experience

Martech failure? 50% say loyalty programs don’t offer much value

Get an app: It’s 2022 and people have been irritated about physical loyalty cards for decades.

Constantine von Hoffman | May 19, 2022 at 1:15 pm ET

Digital Transformation

How a smart email strategy helped Apple Rose Beauty thrive during the pandemic

The boutique beauty brand used ActiveCampaign’s CX technology to level up their customer communication strategy, successfully pivoting to online sales during the pandemic.

Jacqueline Dooley | May 16, 2022 at 1:54 pm ET

Performance Marketing

Google is giving users greater control over what ads they see

My Ad Center will let users block any ad and get info on why they were chosen to see it.

Greg Finn | May 12, 2022 at 11:10 am ET

Digital Transformation

Online inflation is beginning to ease

The Adobe Digital Price Index sees e-commerce price increases finally slowing.

Kim Davis | May 11, 2022 at 11:55 am ET

Customer & Digital Experience

Good morning: The impact of marketing experiences

Consumers are looking for you to put your best marketing experience forward.

Chris Wood | Apr 29, 2022 at 11:43 am ET

Customer & Digital Experience

Blurring of line between work and home creates a new consumer persona

Marketers are uncertain about the best way to connect with "workday consumers."

Constantine von Hoffman | Apr 22, 2022 at 12:37 pm ET

B2C Marketing

App opt-in rates climb despite Apple’s permission requirements

Rate hits 25%, up 9% since the release of AppTrackingTransparency feature.

Constantine von Hoffman | Apr 14, 2022 at 12:27 pm ET

Performance Marketing

Streaming chaos: Increasing number of services makes it harder for viewers to find the content they want

Unique program titles went from 646,000 in 2019 to 817,000 today.

Constantine von Hoffman | Apr 6, 2022 at 2:35 pm ET

Customer & Digital Experience

Good morning: The more diverse your team, the more successful it is

How do you find the people who aren't at your table?

Constantine von Hoffman | Apr 6, 2022 at 9:06 am ET

Digital Transformation

Good morning: Demand for transformation

The latest from The MarTech Conference.

Chris Wood | Mar 30, 2022 at 10:09 am ET

Performance Marketing

Data.ai launches new solutions for the app ecosystem

Formerly App Annie, data.ai is introducing a new app taxonomy and an in-app purchase SKU.

Kim Davis | Mar 29, 2022 at 1:36 pm ET

Digital Transformation

Breaking down the digital transformation of today’s customer journeys

Buyers are on “the customer journey of a lifetime" coming off of a two-year period where digital became dominant and relationships were forged behind screens.

Chris Wood | Mar 29, 2022 at 12:07 pm ET

Customer & Digital Experience

Braze for Commerce will deliver personalization powered by first-party data

Braze has released a set of solutions to help retail and e-commerce brands leverage zero- and first-party data in a no-code environment.

Kim Davis | Mar 28, 2022 at 1:59 pm ET
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Webinars

Google Performance Max: Strategies for building optimal campaigns

Four Elements of a Powerful, Data-Driven Martech Stack

Paid Search Tactics You Need to Maximize ROI in a Tight Economy

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Intelligence Reports

Enterprise Marketing Performance Management Platforms: A Marketer’s Guide

Enterprise Customer Journey Orchestration Platforms: A Marketer’s Guide

Enterprise Account-Based Marketing Platforms: A Marketer’s Guide

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